Terms and information
The content of this online store is provided, updated and managed by the following companies:
Tobias Helmin Company
Organization number: 751108-1999
Phone number: 0735050500
E-mail address: [email protected]
Payment and prices
All prices are current and may change in the future. Individual and current total price for your order is summed up at checkout, including any fees for shipping and payment, as well as VAT.
We offer the following payment methods:
Klarna Checkout makes it easy, flexible and safe for you to shop online. By answering a few questions, you can easily identify yourself and you can choose the payment method that suits you best. A feature of Klarna Checkout is that we differentiate between purchase and payment. First you confirm your purchase and then you choose how you want to pay. Either with a Klarna invoice or a Klarna account - or with a card or bank transfer. Everything is just as safe.
Terms of payment are also stated at checkout under the respective payment options.
Deliveries and returns
We offer the following delivery methods:
Via Postnord with delivery costs from SEK 18 to 89 at most.
Terms of delivery are also stated at checkout under each delivery method. If nothing is stated, 30 days delivery time applies. If an item has a different delivery time, it is stated next to each item. If a delivery delay occurs, we will notify you by e-mail. You as a customer always have the right to cancel the purchase in the event of delivery delays. We will do everything we can to fulfill your order. There may be occasions when it is impossible to complete the order, for example when our supplier or forwarder is unable to fulfill their commitment to us. We reserve the right to disclaim all compensation to the customer regarding delivery delays.
Returns are made at your own expense unless the item is defective or if we have packed incorrectly. Returns should be sent as a letter or package, not against cash on delivery.
14 days open purchase
We follow the Distance Contracts Act and thus you have the right to return ordered goods without stating any reason. You regret your purchase by notifying us within 14 days of receiving your order (or most of it). The article must be returned well packaged, in good condition and in original box.
If you as a customer have handled the item to a greater extent than is necessary to determine its properties or function and this has led to the item being returned being less valuable, we have the right to deduct an amount corresponding to the item's depreciation on the amount to be refundable. The decrease in value is assessed on a case-by-case basis.
Returns are sent to:
HUMLE from Kalvsved
If you exercise your right of withdrawal, we will refund what you have paid for the article as soon as possible or at the latest within 30 days from the day we received the article. You must pay the return costs yourself when you return the item.
Read more about the Distance Contracts Act at the Swedish Consumer Agency: http://www.konsumentverket.se/
When you place your order with us, you need to provide certain personal information. In connection with your order, you agree that we store and use your information in our business to fulfill the agreement with you. According to the Personal Data Act (PUL), you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. In that case, contact us by e-mail.